As per the previous reviews, I really can’t recommend this company highly enough. I called GS Heating, amongst others, to quote us for a new boiler when ours had broken and was impressed from start to finish – they really stood out from the others we saw and we wouldn’t hesitate to recommend them. The response time was brilliant and the customer service is truly excellent. When he came to quote, Ben was friendly, courteous and extremely knowledgable, talking me through lots of options features and benefits and responded to all my questions in a non-patronising yet plain English fashion. The quote was promised later that day by e-mail, arrived within hours, we were given all the prices for the various options we had discussed which allowed us to make the right choice for us and the pricing for all options was more than fair. The fact that a 5 year workmanship warrantee was included spoke volumes about the company’s belief in the quality of their offering.
On the day of installation, Ben worked tirelessly all day, left no mess and did a great job on the installation. He took plenty of time to walk my husband through the new boiler and ensure we had all the correct paperwork before he left. His attention to detail and customer focus really shone through to us and we will be happy to see him each year when we welcome him back to service our new boiler for us. Thank you GS Heating!
Mrs Shepard, Halesowen