Ben fitted a new unvented cylinder at my home and has completed some small toilet repairs as well. He is very professional from start to finish and he takes time to explain everything, which is appreciated. He is clearly very knowledgeable and up to date in his field. I have struggled to find a heating engineer over the last few years that I can trust, because I have been ripped off on a few occasions or the work has been poor, but Ben has put those fears to rest and I would recommend him to anyone.